Next-Generation AWS Cloud Managed Services

NorthBay Staff Augmentation

Develop Faster. Integrate Better. Deploy Sooner

Augment your teams to ensure your software development projects are completed on schedule

Managed Services Offerings Designed with the AWS Cloud in Mind

The cloud has fundamentally changed the way business works — and what IT teams need from Managed Service Providers (MSPs). Whereas traditional MSPs provide break-fix support for on-premises environments, NorthBay is a Next-Generation Cloud MSP focused on helping businesses maximize all the benefits of the AWS Cloud.

Less than 0.1% of AWS global partners have achieved the AWS MSP Certification. With that in mind, you can rely on us to:

Take on or take over day-to-day management of your AWS Cloud operations and infrastructure on an ongoing basis

Support your AWS Services: AWS Lambda Serverless, Aurora data platform, DynamoDB, NoSQL database, or others

Ensure your AWS platform is secure, cost-optimized, backed up, and operating at maximum performance – while enhancing your DevOps practice

Managed Services Offerings Designed with the AWS Cloud in Mind

Flexible, modern MSP offerings from NorthBay include ongoing management and optimization of your AWS environment

NorthBay:

The Next Generation MSP for AWS Cloud Customers

More Opportunity for Innovation

Free up your IT team to focus on application development, innovation and growth

Improve Data and Operational Security

Reduce the risk of cyber security threats with monitoring and patch management tools

Stronger Regulatory Compliance

Meet increasing government and industry regulations including HIPAA and GDPR

Reduced IT Operating Costs

Keep costs low and predictable with our consumption-based monthly rate and ongoing cost optimization activities

Services and Solutions for Every Stage of Your AWS Cloud Journey

As an AWS Premier Consulting Partner, NorthBay employs more than 350 AWS-certified engineers, with expertise across all areas of the AWS ecosystem for every state of the cloud adoption and acceleration journey.

Always On Service Desk

Our 24/7/365 response, ticket, and issue management and monitoring ensure rapid incident response and resolution.

White Glove Service Delivery

We provide strategic business and technology advice and conduct regular service reviews to meet your organization’s evolving needs.

Management and Monitoring Tools

We utilize the latest technologies for patch management, health and performance monitoring, threat and vulnerability detection and backup and restore.

Continuous Improvement

On an ongoing basis, we focus on identifying key areas to reduce cost, improve security and optimize your technology environment.

CASE STUDY:

Modernizing and Managing Grow Credit’s Applications and Operations on AWS Cloud

Learn how we helped Grow Credit embrace containers, microservices and serverless, and why they rely on us for ongoing management of their AWS Cloud environment.

Read the Customer Story

Choose the NorthBay AWS Cloud MSP Model that Meets Your Needs

NorthBay offers three Managed Services delivery models designed for customers of all sizes across all stages of the cloud journey. In addition to enabling you to offset day-to-day operations in order to focus on innovation, our DevOps and Cloud Operations teams are available for application development and support.

	MSP Essential	MSP Premium	MSP Premium Plus
	Basic Service for AWS SPP customers only	Comprehensive production support	Comprehensive production support plus software development/DevOps
Support Hours / Coverage	8×5 Support with Standard Response SLAs	24/7/365 Support Coverage	24/7/365 Support Coverage
Service Level Agreement	Standard Response SLA	Customized SLA	Customized SLA
Monitoring and Alerting Services	Standard	Advanced	Advanced
Costing Monitoring and Optimizations	Standard Monitoring and Advise Only	Advanced Monitoring and Automatic Actions for Cost Control	Advanced Monitoring and Automatic Actions for Cost Control
Cloud Management Using Industry Leading Tools	Limited
Best Practice Advice (based on AWS Well Architected Framework)
Flexible Pricing Models
20+ support services
IaaS, PaaS and Business Application Management
Security Management
Backup and DR
Business Application Development and Support (DevOps)
Support Team	Shared	Shared or Dedicated	Dedicated

Have Questions?

We’re here to help you maximize the benefits of the AWS Cloud.

Connect with an AWS MSP Advisor

Services and Offerings

Re-platform to cloud

Redeploy application and data component from current infrastructure to AWS
Move on-premise/data center applications and data to EC2, VPC and S3
Database migration to AWS (e.g. SQL, Oracle, My SQL)

Become cloud native

Adapt Applications and Data to native AWS solutions
Transform e.g. NET, Java applications to native AWS technologies including containers, serverless, micro-services
Migrate data to AWS Managed Databases e.g. Aurora, Redshift, DynamoDB

Deploy advanced modernization

Build new applications and extract improved business value from the data workloads
Combine internal and external data workloads, including structured and unstructured data
Use technologies e.g. ML/AI and voice enabled BI/Analytics to gain new insights and competitive advantage